Privacy Policy

Modern Pain Care

Privacy Policy

Last Revised: June 22, 2018

Here at Modern Pain Care (MPC), protecting your privacy is our priority. For this reason, we collect and use personal information only as it might be needed for us to deliver our products and services (collectively our “Services”).

Our Privacy Policy is intended to describe what data we collect, how we collect it, and how, when, and why we use your personal data. It also describes options we provide for you to access, update, or otherwise assume control of your personal data that we process.

By providing us with your personal information, you are consenting to the terms and conditions of this Privacy Policy. Please read it carefully. If you have any questions about our data collection or use practices or want to better understand your rights under this Privacy Policy, please contact our Data Protection Officer (“DPO”). Our Data Protection Officer is currently:

Mark Kargela

28506 N 23rd Dr

Phoenix, Arizona 85085


Phone: +1 (616) 481-4669

How and why we collect your personal information

We at MPC are defined by the General Data Protection Regulation (GDPR) as a “data controller”. This means that we collect your personal information for our own use in order to provide our products and services to you. Most of the personal information we collect is provided directly by you when you create an account through our website or otherwise provide information to us when registering for or purchasing our products and services. For example, if you purchase MPC’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Information you might be expected to provide includes:



Telephone number

Date of birth

Email address

Credit card or other payment information

Information about your computer hardware and software may be automatically collected by us when you use our website. This information might be stored in cookies or log files and might include:

Your IP address

Information about your web browser

Dates and times at which you accessed our website or other web services

Specific pages within our website that you visit

Device identifiers

Location information

Language preferences

Data stored in existing cookies

The addresses of websites that referred you to us.

We collect your personal information for the limited purpose of providing our Services to you, tailoring our current and future services to better meet your needs and preferences, and better understanding how you and other customers use our website so as to refine it and create an ever-improving user experience. We do not market or sell your personal information to third parties.

Use of Cookies

Our website may use “cookies” to help personalize and enhance your online experience. Cookies are small text files, generally made up of letters and numbers, that are placed on your computer, tablet, mobile phone, or other device when you visit a web page. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

When you visit a webpage and enter personal information (e.g., your name, email address, etc.), that information is packaged into a cookie which is then sent to your browser and saved for later use. On subsequent visits to the same website, your browser will send that cookie back to the web server that issued it, thus identifying you and the information you already provided to that website on previous visits. Cookies exist largely as a convenience feature, though other websites and internet-based services may use cookies for purposes such as tracking customer use of their services and providing targeted advertising to customers based on the data contained in cookies.

You have the ability to accept or decline cookies by activating the setting on your web browser that allows for you to refuse some or all cookies. Most Web browsers automatically accept cookies by default, but almost all web browsers allow for limiting cookies to select websites or declining cookies altogether. If you choose to decline cookies issued by our website or by all websites, you may not be able to fully experience the interactive features of our website, including the ability to “log in” and remain logged in as a registered user.

For more information, please refer to our Cookie Policy.

Certain disclosures not covered by this Privacy Policy

This list of personal information and our Privacy Policy does not include or contemplate information you voluntarily disclose through posts or messages on our public forums or message boards. When you make such disclosures, you are providing your personal information to any user with access to those forums or message boards, including, potentially, the general public. Any use of such information by third parties is beyond our ability or responsibility to control.

We encourage you to review the privacy policies of websites you choose to link to from our website so that you can understand how those other websites collect, use, and share your information. While we take great care to ensure that our data processing partners handle your personal information responsibly and in compliance with all applicable laws and regulations, we are not responsible for the privacy policies or other content of websites unrelated to or uncontrolled by MPC.

How and why we use your personal information

We strongly believe in using personal information only as necessary to provide you with our Services and with the best possible user experience. To that end, we may use your personal information to provide you with Services, to tailor our current and future Services to your needs by offering more relevant services in the future, and to understand how you and other customers use our website so that we can improve it and provide a better user experience for you and others.

We may share your data with our trusted partners, considered by the General Data Protection Regulation (GDPR) to be “data processors”, to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries of physical products. Any third parties with whom we share your personal information are prohibited by contract from using your personal information for any purpose other than to provide these services to us or to you on our behalf, and such third parties are required by contract to maintain the confidentiality of your personal information.

In order to tailor our services to your needs, we may use your personally identifiable information to inform you of other products or services available from us and our affiliates. We may also contact you via surveys to conduct research about your opinion on our current Services or of potential new services that we may offer. We respect your privacy and give you an opportunity to opt-out of receiving these communications. You may, at any time, opt out of receiving any or all communications from us by contacting us here:

Web page: Unsubscribe Link


Phone: +1 (616) 481-4669

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal processes to which MPC may become a party; (b) protect and defend MPC’s rights under the law; and (c) act under exigent circumstances to protect the personal safety of our other customers or the general public. For example, if a user of our public forums or message boards expresses an intent to cause violent harm to themselves or others, we may proactively inform law enforcement to protect the public interest.

Security of your Personal Information

We take great effort to secure your personal information and justify the trust you have placed in us. Our website and other data processes meet or exceed industry standards and include the use of 256-bit Secure Sockets Layer (SSL) protection. The use of SSL technology encrypts data transmitted between you and our website and other web services. When we transmit your personal information to other websites or web-based services (e.g., payment processors), it is similarly encrypted.

Your Rights to Control your Personal Information

The General Data Protection Regulation (GDPR) provides rights to citizens and residents of the European Union (EU) to control their data. We encourage you to learn more about GDPR and better understand your rights by visiting the GDPR Portal at: We believe in the fundamental purpose of GDPR and have chosen to honor those rights for all of our customers, regardless of where they live. Under GDPR and this Privacy Policy, you have the right to:

Data Breach Notification. We will inform you and the relevant legal authorities within seventy-two (72) after we are made aware of a data breach that includes your personal information.

Right to Access and Data Portability. You have the right to ask us what data we have collected about you, with whom we have shared or may share that data, where your data is being stored, and for what purpose we have collected and are using that data. Many of the answers to those questions can already be found in this Privacy Policy. You may also request a digital copy of any personal information we have collected from you in a format of your choosing, including a machine-readable format, and you may request that we send such a copy to another party of your choosing.

Right to be Forgotten. You may request that we stop using the personal information we collect from you, stop transmitting it to third-party data processors, and erase it from our records and databases. In most cases, we will simply grant this request. In some limited circumstances, such as when we are contractually required to provide Services to you and need the personal information we have collected to do so, we may delay granting your request until such time as it is feasible for us to stop using your personal information and erase it. We may also deny your request if your personal information is the subject of a valid law enforcement request or preservation and/or disclosure of your personal information is required by law or by order of a court of law.

Children Under Thirteen

We do not knowingly collect personally identifiable information from children under the age of thirteen (13) years. If you are under the age of eighteen (18) years, you must ask your parent or guardian for permission to use this website.

Changes to this Statement

We will occasionally update this Privacy Policy based on customer feedback and changes to the legal and regulatory requirements imposed on us. For example, this latest iteration of our Privacy Policy has been updated to comply with the General Data Protection Regulation (GDPR), better explain how we collect and use your data, and inform you of your rights to control your data. While we try to inform our customers when we make changes to this Privacy Policy, we encourage you to regularly review it.

Contact Information

We welcome your questions or comments regarding this Privacy Policy. If you have suggestions or believe we may have violated this Privacy Policy, you may contact our Data Protection Officer at:

Mark Kargela

28506 N 23rd Dr

Phoenix, Arizona 85085


Phone: +1 (616) 481-4669

For more general inquiries, you may contact us at:

Modern Pain Care

28506 N 23rd Dr

Phoenix, Arizona 85085

Email Address:

Telephone number:

+1 (616) 481-4669

Effective as of June 22, 2018